You have no doubt heard via multiple media sources over the past several months about the way A2P (application to person) SMS communications will change particularly around Sender IDs in Australia. There is no need to panic – we have...
Today’s digital world gives businesses and customers endless options for communication. Instead of using just traditional phone calls for customer service, your customers can easily reach you through social media, email, website chat, and text messaging. SMS customer support text messages...
In today’s fast-paced digital world, there is always something new happening. From the latest social media platforms to updates on instant messaging apps, the communication landscape is starting to feel a bit crowded. But one simple piece of communication technology...
SMS scams - we've all heard the horror stories of people being conned out of their life savings or having all their personal information hacked. SMS scams are one of the fastest-growing scams in recent years, and as technology advances,...
Do you expect your customers to communicate with random, unknown numbers that reach them through text messages? An SMS Sender ID or consistent Virtual Number gives your business trustworthiness by telling your customers who you are right up front, improving the...
Today’s digital world gives businesses and customers endless options for communication. Instead of using just traditional phone calls for customer service, your customers can easily reach you through social media, email, website chat, and text messaging. SMS customer support text messages...
Businesses and services in various industries depend on a reliable customer base to maintain operating efficiency. For this reason, time is money in the business world. When a customer, patient, or client fails to show up for an appointment, the...
Business owners are always looking for new ways to reach new customers and grow their up-and-coming enterprises. Although email marketing and making phone calls to potential customers worked well in the past, these approaches aren’t as effective as they used...
Customer engagement is vital to maintaining a decent return on investment (ROI). Marketing strategies like personalised bulk SMS can significantly boost brand awareness and help form genuine connections with your contact lists. Bulk communications between vendors and customers provide interested...
With many people reliant on mobile phone technology, SMS and MMS are both highly effective at increasing customer engagement and communicating with target audiences or existing customers. While text message marketing has one of the highest open rates of all...