SMS feedback surveys are an excellent way to collect data and discover how customers feel about your brand and products. Many companies use SMS surveys to fine-tune their marketing, sales, and customer service performance. However, it can be tricky to get...
These days, everyone keeps their phone within arm’s reach. With more and more people relying on their mobile devices to stay connected, SMS notifications are increasingly popular. SMS alerts are an excellent way to connect with your customers and inform them...
Sending SMS text messages to your customers has never been easier. touchSMS is an online SMS communications platform that makes communicating with them easy, efficient, and effective. Partnering with Maropost, we have developed a smart way of integrating SMS into...
Every industry in the modern market is taking advantage of the benefits of using SMS alerts and notifications. With quick response times and an open rate of 98%, SMS marketing is the best way to reach your customers and update...
touchSMS continues to simplify SMS communication by launching additional direct integrations with Microsoft products. Sydney NSW: touchSMS, experts in the field of mobile communication and conversational marketing, today launched the second of several integrated SMS solutions for Microsoft products. touchSMS for...
Any digital marketing strategy has a goal that aims to reach out to new and existing customers and provide them with information about exciting products and services. While email marketing remains the dominant form of outbound digital marketing, many companies...
What Is An SMS Auto-Reply? Modern customers expect prompt and valuable replies, no matter what medium they use to contact you. Text messaging provides an excellent way to deliver instant communication in the form of a 24/7 auto-response to any customer...
The ways that customers interact with brands constantly change, and your business needs to adapt. Years ago, customers had very few ways to interact with a company and would have to wait days for a response to a query. Modern customers...
Contacting clients by phone can be difficult, awkward, costly and time-consuming, while communication via email is mostly either ignored, deleted or swallowed by SPAM filters. What other options are there? Only the most reliable and accepted medium of all -...
As technology continues to change the way companies interact with their customers, it’s crucial for business owners to keep up with current trends. SMS auto-replies are an easy way to interact with your clients and improve your customer experience. What Are...