touchSMS for Teams is a great way to stay on top of support, marketing or customer service queries, as inbound SMS and SMS replies are routed to the Team or Chat of your choice. All messages sent and received appear in your message history, so you always have a record of communication.
Once touchSMS for Teams is added to your Microsoft Teams profile, touchSMS will appear in your Message Extensions for quick sending. Select Send SMS to reveal the SMS sending screen, where you can enter one or multiple numbers, compose your message and just click SEND!
Why SMS is so effective?
With almost as many handsets in circulation as there are people on earth, SMS is perhaps the most widely accepted form of communication available. 98% of text messages are read by their intended recipient with 3 minutes of delivery. The immediacy and rate of successful delivery make it more effective for reminders, alerts, and notifications than email.
Automatically send personalised order status notifications and abandoned cart alerts by SMS. Import your customers to your touchSMS account to make sending SMS marketing and promotions fast and effective.More