Your team already lives in Microsoft Teams. So why does texting a customer still mean picking up a personal mobile? Or digging through a shared inbox nobody quite trusts? Or asking “did anyone get back to them?” in the group chat? We built emu.chat to close that gap. It’s a new Microsoft Teams SMS integration…
Read more about SMS for Microsoft Teams: Text Customers from Teams with emu.chatAs your business grows, so does the complexity of managing communications. That’s why we created Edgility - the enterprise-grade platform that extends all the power of touchSMS, custom-built to support multi-user structures, secure access, and global-scale SMS delivery. If you’re currently using touchSMS and looking to expand capability, or exploring messaging tools that support your…
Read more about Level Up: Discover Edgility for SMS SuccessKey Takeaways: Keep your SMS messages concise and direct to maximise impact. Use a clear call to action to guide your recipients. Personalise your messages to increase engagement. Timing is crucial; send messages when they're most likely to be read. In today's fast-paced digital landscape, SMS marketing remains a powerful tool for businesses to connect…
Read more about Back to Basics: Writing Effective SMS MessagesKey Takeaways Why SMS security matters for businesses and customers. Common SMS security threats. Best practices to secure your SMS marketing campaigns. In the world of digital communication, SMS marketing stands out as a powerful tool—direct, fast, and effective. However, with this power comes the responsibility to ensure these communications are secure. This post explores…
Read more about SMS Security: Protecting Your Business and CustomersThe Power of SMS from Microsoft Teams In the fast-paced world of healthcare, effective communication is the backbone of providing quality patient care. As technology continues to advance and the presence of Microsoft Teams increases in the healthcare space, innovative solutions are crucial to streamline processes and enhance collaboration among healthcare professionals. One such solution…
Read more about Transforming Healthcare CommunicationAustralia, like many other countries, has strict regulations in place to combat spam through SMS messages. To ensure your SMS marketing campaigns are effective and compliant with Australian laws, it's crucial to understand and follow SMS compliance guidelines. In this blog, we'll delve into the key aspects of SMS compliance in Australia and provide insights…
Read more about SMS Compliance in Australia: A Guide to Avoiding SpamIn today’s fast-paced digital world, there is always something new happening. From the latest social media platforms to updates on instant messaging apps, the communication landscape is starting to feel a bit crowded. But one simple piece of communication technology that has endured and outlasted the fads is SMS messaging. Bulk SMS marketing continues to…
Read more about Stay Ahead with these Bulk SMS Trends for 2023Today’s digital world gives businesses and customers endless options for communication. Instead of using just traditional phone calls for customer service, your customers can easily reach you through social media, email, website chat, and text messaging. SMS customer support text messages are one of the best methods to communicate with your customers, bringing convenience and…
Read more about SMS for Customer Support: Why It’s Easy for Both You and Your CustomersCustomer engagement is vital to maintaining a decent return on investment (ROI). Marketing strategies like personalised bulk SMS can significantly boost brand awareness and help form genuine connections with your contact lists. Bulk communications between vendors and customers provide interested individuals with crucial information, special offers, and more incentives to maintain loyalty. Whether you have…
Read more about Increase Customer Engagement with Personalised Bulk SMS MessagesWith many people reliant on mobile phone technology, SMS and MMS are both highly effective at increasing customer engagement and communicating with target audiences or existing customers. While text message marketing has one of the highest open rates of all marketing types, choosing SMS vs. MMS can make or break your campaign's success for different…
Read more about Six Unique Uses for SMS & MMS
