Bring SMS to Slack and start messaging your customers and staff in real-time. Confirm appointments, ask for reviews, offer promotions, the possibilities are endless.
Once set up and touchSMS has been added to Slack, simply type /SMS to initiate an SMS.
touchSMS works in direct messages or channels
Nominate where outbound and inbound SMS are displayed in Slack; you can have these display privately or nominate a specific Slack channel.
You also have the flexibility to set your own sender ID for SMS from Slack; your can use our shared reply pool or purchase a virtual number for your account. If you don’t require replies from SMS you send from Slack, you also have the option to set up your business name as your sender ID.
With touchSMS you can set up one or many Slack users in your touchSMS account.
Your staff can now have their own private SMS channel or you can centralise an inbox channel for everyone to collaborate with.