SMS for rostering
Need to better co-ordinate your staff?
Publish shifts, confirm availability and fill last-minute gaps without a single phone call. Text the roster out, collect YES/NO replies in your inbox, and schedule recurring reminders, all from touchSMS or wired into the rostering software you already use.
What it looks like for rostering
Real, plain-text messages your customers and team read in seconds. Personalise every send, collect replies, and let people respond right on the same number.
How teams in rostering use touchSMS
Businesses that run shift work use SMS to publish rosters, confirm availability and fill last-minute gaps without a round of phone calls. Text reaches staff wherever they are, so managers can co-ordinate hospitality, retail, healthcare and labour-hire teams and get YES or NO replies back in minutes.
Shift confirmations
Text each rostered shift with the site, date and start time, then collect YES or NO replies in your inbox. Staff confirm in one tap and you can see at a glance who has responded before the shift begins.
Last-minute gap filling
When someone calls in sick, send a bulk SMS to available staff asking who can cover. The first replies land straight in your inbox, so you fill the gap in minutes instead of working through a call list.
Recurring roster reminders
Schedule the weekly roster to send automatically every Sunday evening, along with a reminder the night before each shift. Staff always know where they are rostered and you stay organised without re-sending by hand.
Availability collection
Text your team to ask for availability for the coming week and gather their replies in one place. It saves chasing individuals and gives you a clear picture before you build the next roster.
Everything you need to send
Bulk SMS
Send one message to a whole contact list in under a minute. Import a file, paste a list, or use saved groups: great for site-wide updates and campaigns.
SMS scheduling
Queue messages for a later date and time, or set them to recur weekly, monthly or yearly: perfect for reminders and repeating rosters.
Free replies
Let recipients reply from a shared reply pool. Responses land in your touchSMS web inbox and your email the moment they arrive, free of charge.
Reporting
Every message sent and received is logged with live delivery receipts, so all your communication stays measurable and traceable.
Virtual numbers
Send from a dedicated mobile number and let people text you back on the same one. Your virtual number becomes the identity recipients recognise instantly.
API integrations
Simple REST APIs let your software send and receive SMS through ours. Have a developer? They'll wire it up fast. Don't? We'll custom-build the integration for you.
Zapier
Connect SMS to thousands of apps through Zapier: automate sends and replies across the tools you already run your business on.
Slack
Send and receive SMS straight from a Slack channel, so your team can text customers and each other without leaving where they already work.
SMS for rostering, answered
How do staff confirm a shift by SMS?
Staff simply reply YES or NO to the roster text. Inbound replies are free and land in your inbox, so you can track confirmations without any cost per response. Add an optional virtual number for a dedicated two-way line.
Can I send the roster to my whole team at once?
Yes. Send a bulk SMS to your full team or a group in one go. Messages are 5c per SMS with no contracts or monthly fees, and prepaid credits never expire, so quiet weeks cost you nothing.
Does it connect to my rostering software?
Yes. Use the REST API, Zapier or Slack to trigger shift texts and reminders straight from the rostering tools you already run. Opt-out and STOP handling is built in, so staff can manage their preferences.
Start sending SMS for rostering today.
10 free credits · 5¢ per message · no contracts