touchSMS provides an automated, streamlined and cost-effective SMS integration via your Maropost Commerce Cloud (formerly Neto) eCommerce platform. The touchSMS solution is a simple, integrated approach allowing for automated and personalised order status notifications and abandoned cart alerts by SMS. The flexibility to choose which sales channels you enable for SMS and the ability to sync your customers to your touchSMS account to make sending SMS marketing and promotions fast and effective.
You also have full access to the complete touchSMS sending suite via our platform for marketing and follow-up SMS interaction – simply sync your contacts into touchSMS for regular and seamless sending.
An email campaign is considered successful if it achieves an open rate of approx. 20%. The average SMS campaign open rate is 99% with 98% of those opened within the first 3 minutes of being received. That’s successful.
Use SMS to engage and retarget existing customers and to increase your customer base.
Once activated, with the touchSMS Add-on you can: