Maropost Commerce Cloud SMS Integration

touchSMS has partnered up with Maropost to bring you an automated and smart SMS solution.

SMS for Maropost Commerce Cloud

touchSMS provides an automated, streamlined and cost-effective SMS integration via your Maropost Commerce Cloud (formerly Neto) eCommerce platform. The touchSMS solution is a simple, integrated approach allowing for automated and personalised order status notifications and abandoned cart alerts by SMS. The flexibility to choose which sales channels you enable for SMS and the ability to sync your customers to your touchSMS account to make sending SMS marketing and promotions fast and effective.

You also have full access to the complete touchSMS sending suite via our platform for marketing and follow-up SMS interaction – simply sync your contacts into touchSMS for regular and seamless sending.

Using SMS in business. The options are limitless.

An email campaign is considered successful if it achieves an open rate of approx. 20%. The average SMS campaign open rate is 99% with 98% of those opened within the first 3 minutes of being received. That’s successful.

Use SMS to engage and retarget existing customers and to increase your customer base.

How you can use SMS
Compliment sign up emails with a welcome SMS, send immediate order update after-sales, schedule date-triggered SMS marketing message, deliver new arrival via SMS with links to prompt a purchase, use SMS marketing to promote flash sales that drive urgency, trigger renewal or replenish reminders, send important SMS alerts.

Already signed up for touchSMS?

Now connect touchSMS and your Maropost Commerce Cloud online store.

How to get started?

      1. Create a touchSMS account
      2. From your touchSMS Account go to; Integrations > Maropost Commerce Cloud, click configure and follow the prompts.
      3. Connect the apps: Set takes a few minutes, log into your touchSMS account and follow the Maropost Commerce Cloud setup instructions.

Once activated, touchSMS can be used to:

        • Setup automated SMS for individual order status changes – every time an order’s status is changed, your customers will automatically receive an SMS update.
        • Choose which sales channels you enable SMS notifications for.
        • Send SMS notifications to customers who abandon items in their cart.
        • Automatically sync your online store customers to your touchSMS account to make sending SMS marketing and promotions fast and effective.

More Integrations


touchSMS has launched the first of a series of Microsoft integrations - touchSMS for Excel. This integration allows users send SMS messages directly from their Excel spreadsheet.


Connect Slack to touchSMS. Send and receive SMS within your slack workspace and specify a channel.


Instantly connect SMS via Zapier with 3000+ other apps you use everyday - it's the easiest way to automate your communications.