The ways that customers interact with brands constantly change, and your business needs to adapt. Years ago, customers had very few ways to interact with a company and would have to wait days for a response to a query. Modern customers...
Contacting clients by phone can be difficult, awkward, costly and time-consuming, while communication via email is mostly either ignored, deleted or swallowed by SPAM filters. What other options are there? Only the most reliable and accepted medium of all -...
As technology continues to change the way companies interact with their customers, it’s crucial for business owners to keep up with current trends. SMS auto-replies are an easy way to interact with your clients and improve your customer experience. What Are...
There was a time when small businesses delivered appointment and other reminder messages by phone call, which was incredibly labour-intensive, or email, which was unreliable. Fortunately, companies have found a better way of communicating with their clients and employees: sending...
Whether you’re a marketing professional or an entrepreneur, you know that your business exists in a fully connected world. To keep up with changing customer tastes, innovating marketing professionals and brands have turned to omnichannel marketing strategies to elevate the...
touchSMS simplifies SMS communication by launching direct integrations with Microsoft products. Send SMS (text messages) directly from Excel spreadsheets, without the need to import or transfer data into any other platform. [vc_video link='https://youtu.be/u7XYVt4H7As'] Sydney NSW: touchSMS, experts in the field of mobile communication and conversational...
Conversational marketing has changed the communication game for many companies. Even the largest market players have seen the impact that a friendly, engaging brand voice can have on their audience. The resulting upticks in sales, online engagement, and positive reviews...
An SMS marketing campaign is an effective way to promote the goods and services you provide to customers. It is a tool that’s become more convenient as technology has improved, becoming an increasingly crucial aspect of customer engagement. With smartphones...
Texting has become a ubiquitous method of communication between businesses and their customer base. It is an effective method for keeping consumers abreast of your services and ongoing promotions. However, despite the wide use of SMS in this manner, there...
You have been planning your first SMS message for weeks and are finally about to send it out. It's concise, witty, and authentic yet it’s still not as attention-grabbing as you would like it to be. So, what happened? Well,...