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SMS insights and guides

Practical advice on SMS marketing, compliance, integrations and customer messaging from the touchSMS team.

· SMS for Business

Increase Customer Engagement with Personalised Bulk SMS Messages

Customer engagement is vital to maintaining a decent return on investment (ROI). Marketing strategies like personalised bulk SMS can significantly boost brand awareness and help form genuine connections with your contact lists. Bulk communications between vendors and customers provide interested individuals with crucial information, special offers, and more incentives to maintain loyalty. Whether you have…

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· SMS for Business

Six Unique Uses for SMS & MMS

With many people reliant on mobile phone technology, SMS and MMS are both highly effective at increasing customer engagement and communicating with target audiences or existing customers. While text message marketing has one of the highest open rates of all marketing types, choosing SMS vs. MMS can make or break your campaign's success for different…

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· Mobile Marketing

How to Use SMS Messaging in Schools and Childcare Centres

Using SMS in the finance sector provides more benefits than you might think. They help numerous financial services advertise upcoming sales and even remind customers of important appointments that might have slipped their minds during a busy work week. However, SMS messages can also benefit schools and childcare centres, keeping parents up-to-date with important information…

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· Mobile Marketing, SMS for Business, SMS Solutions

Get Started With SMS Marketing: Five Easy Examples

Are you looking for SMS marketing examples to help boost your business? You’ve come to the right place. Understanding how text messaging establishes customer relationships is key to any modern company’s success. The best way to achieve these results is through strategic SMS marketing campaigns, but don’t go into the process blind. Our experts at…

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· SMS Automation, SMS Integrations, SMS for Business, SMS Solutions

The Benefits of Integrating SMS Marketing With a CRM

SMS CRM integration is an excellent way to enhance your marketing potential. Companies around the world use text marketing to boost customer relationships. These instant messages allow businesses to provide valuable information and resources to clients. You can integrate SMS marketing with other aspects of your marketing campaign. It can even improve the effectiveness of…

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· Mobile Marketing, SMS for Business, SMS for E-Commerce, SMS for Retail, SMS Solutions, SMS Automation, SMS Integrations

Let’s talk Abandoned Carts and SMS

When the world went into lockdown in 2020, retailers were forced to improve and expand their online presence, particularly for mobile. Online retail sales increased from 13.8% to 19.6% in 2021, with experts predicting this will spike to 49.7% by 2025 . eMarketer anticipates purchases from a mobile device will make up 69.9% of total…

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· SMS for Business, SMS Solutions

Using Surveys Via SMS To Gain Customer Feedback

SMS platforms are swiftly becoming the best way to connect with customers and ask them about their experiences with your products, services, or employees. Outdated comment cards and low-response telephone and email surveys aren't sufficient today. You can reach a vast number of customers using SMS feedback surveys. What Is SMS Messaging? An SMS feedback…

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