touchSMS
INDUSTRY SOLUTIONS · AUSTRALIA & NZ

SMS for construction

Need a better way to co-ordinate staff and trades?

On site, nothing lands faster than a text. Send instant alerts when the roster or site conditions change, get a quick reply to confirm a shift or a delivery, and schedule reminders straight from touchSMS. Already run job-management software? Talk to us about wiring SMS into it.

Why SMS
SMS open rate99%
read within 3 minutes98%
typical email open rate20%
IN THE WILD

What it looks like for construction

Real, plain-text messages your customers and team read in seconds. Personalise every send, collect replies, and let people respond right on the same number.

160
characters per SMS
2-way
replies in your inbox
t
touchSMS
Business messaging
Adam, you're needed at the Chatswood site by 7am tomorrow. Reply YES to confirm or NO if you can't make it. More details to follow.
ABC Labor Hire
Concrete pour pushed to Thursday 8am (weather). Same crew. Reply YES to confirm you've seen this.
Site Ops
WAYS TO USE IT

How teams in construction use touchSMS

Construction and trade businesses use SMS to co-ordinate crews across multiple sites, confirm shifts fast, and keep subbies and suppliers in the loop. When a roster shifts or the weather turns, a text reaches every worker in seconds, long before they check email.

Shift and roster confirmations

Text tomorrow's start time and location to your crew and ask them to reply YES to confirm. You fill gaps early instead of chasing no-shows at 6am on site.

Weather and site delays

When a pour or a lift is pushed back for weather, send one bulk SMS to the whole crew so nobody drives out for nothing. Inbound replies are free, so workers can flag issues back.

Delivery and supplier co-ordination

Alert the site manager when concrete, steel or plant is arriving, and let suppliers confirm windows by return text. Everyone co-ordinates access without a string of phone calls.

Safety and induction alerts

Send safety notices, site inductions and toolbox reminders as scheduled messages. Because SMS gets read within minutes, urgent hazard alerts actually reach people before they start work.

TOOLS YOU CAN USE

Everything you need to send

Bulk SMS

Send one message to a whole contact list in under a minute. Import a file, paste a list, or use saved groups: great for site-wide updates and campaigns.

SMS scheduling

Queue messages for a later date and time, or set them to recur weekly, monthly or yearly: perfect for reminders and repeating rosters.

Virtual numbers

Send from a dedicated mobile number and let people text you back on the same one. Your virtual number becomes the identity recipients recognise instantly.

API integrations

Simple REST APIs let your software send and receive SMS through ours. Have a developer? They'll wire it up fast. Don't? We'll custom-build the integration for you.

Zapier

Connect SMS to thousands of apps through Zapier: automate sends and replies across the tools you already run your business on.

FAQ

SMS for construction, answered

Can workers reply to confirm shifts?

Yes. Every inbound reply is free, so your crew can reply YES or NO to confirm shifts and flag problems at no extra cost. You only pay 5c per SMS you send, with no contracts or monthly fees.

Do I need a dedicated number for the crew?

No, a virtual number is optional. You can send under your business name, or add a dedicated virtual number if you want two-way conversations to land in one place. There are no setup fees either way.

Can I send from my job-management software?

Yes. Connect touchSMS through our REST API, Zapier or existing integrations to fire messages straight from your scheduling or job-management tools. Credits are prepaid and never expire, so you buy what you need.

Start sending SMS for construction today.

10 free credits · 5¢ per message · no contracts