Your team already lives in Microsoft Teams. So why does texting a customer still mean picking up a personal mobile? Or digging through a shared inbox nobody quite trusts? Or asking “did anyone get back to them?” in the group chat? We built emu.chat to close that gap. It’s a new Microsoft Teams SMS integration…
Read more about SMS for Microsoft Teams: Text Customers from Teams with emu.chatIn today’s fast-paced digital world, reaching your audience where they are, on their phones, is more important than ever. That’s where the touchSMS integration for HubSpot comes in. With this seamless connection, you can now send and receive SMS directly within HubSpot, giving your messaging strategy unmatched reach and efficiency. Why You Should Be Using…
Read more about Supercharge Your HubSpot CRM with SMS via touchSMSAt touchSMS, we’re always looking for ways to help businesses communicate more effectively and responsibly. Our latest update to Opt-Out Lists gives you more control over how your recipients manage the messages they receive, ensuring the right messages reach the right people, at the right time. Smarter Opt-Outs for Better Communication Until now, when a…
Read more about New Opt-Out Lists: Smarter, Safer SMS CommunicationToday, customers expect quick, helpful responses - no matter how they reach you. With the rise of automation tools like Zapier , AI platforms like OpenAI , and powerful communication tools like touchSMS , you can now build a seamless AI-driven SMS support workflow that runs 24/7. Here’s how to do it. 🛠 What You'll…
Read more about Create an AI-Powered Workflow with Zapier, OpenAI & touchSMSKey Takeaways: Keep your SMS messages concise and direct to maximise impact. Use a clear call to action to guide your recipients. Personalise your messages to increase engagement. Timing is crucial; send messages when they're most likely to be read. In today's fast-paced digital landscape, SMS marketing remains a powerful tool for businesses to connect…
Read more about Back to Basics: Writing Effective SMS MessagesThe Power of SMS from Microsoft Teams In the fast-paced world of healthcare, effective communication is the backbone of providing quality patient care. As technology continues to advance and the presence of Microsoft Teams increases in the healthcare space, innovative solutions are crucial to streamline processes and enhance collaboration among healthcare professionals. One such solution…
Read more about Transforming Healthcare CommunicationAre you looking for SMS marketing examples to help boost your business? You’ve come to the right place. Understanding how text messaging establishes customer relationships is key to any modern company’s success. The best way to achieve these results is through strategic SMS marketing campaigns, but don’t go into the process blind. Our experts at…
Read more about Get Started With SMS Marketing: Five Easy ExamplesSMS CRM integration is an excellent way to enhance your marketing potential. Companies around the world use text marketing to boost customer relationships. These instant messages allow businesses to provide valuable information and resources to clients. You can integrate SMS marketing with other aspects of your marketing campaign. It can even improve the effectiveness of…
Read more about The Benefits of Integrating SMS Marketing With a CRMWhen the world went into lockdown in 2020, retailers were forced to improve and expand their online presence, particularly for mobile. Online retail sales increased from 13.8% to 19.6% in 2021, with experts predicting this will spike to 49.7% by 2025 . eMarketer anticipates purchases from a mobile device will make up 69.9% of total…
Read more about Let’s talk Abandoned Carts and SMSSMS platforms are swiftly becoming the best way to connect with customers and ask them about their experiences with your products, services, or employees. Outdated comment cards and low-response telephone and email surveys aren't sufficient today. You can reach a vast number of customers using SMS feedback surveys. What Is SMS Messaging? An SMS feedback…
Read more about Using Surveys Via SMS To Gain Customer Feedback
