SMS for E-Commerce

18 April 2023 · SMS for Business, Mobile Marketing, SMS for E-Commerce, Mobile Technology

SMS for Customer Support: Why It’s Easy for Both You and Your Customers

Today’s digital world gives businesses and customers endless options for communication. Instead of using just traditional phone calls for customer service, your customers can easily reach you through social media, email, website chat, and text messaging. SMS customer support text messages are one of the best methods to communicate with your customers, bringing convenience and…

25 August 2022 · Mobile Marketing, SMS for Business, SMS for E-Commerce, SMS for Retail, SMS Solutions, SMS Automation, SMS Integrations

Let’s talk Abandoned Carts and SMS

When the world went into lockdown in 2020, retailers were forced to improve and expand their online presence, particularly for mobile. Online retail sales increased from 13.8% to 19.6% in 2021, with experts predicting this will spike to 49.7% by 2025 . eMarketer anticipates purchases from a mobile device will make up 69.9% of total…

16 September 2020 · Zapier SMS, SMS Integrations, SMS Campaign, SMS Automation, SMS Solutions, SMS for E-Commerce, SMS for Business

Neto + touchSMS direct integration

Running an eCommerce store using Neto? Setup the touchSMS integration to automatically send SMS notifications to your customers once an order is placed and subsequent order status changes. Notifications include; New Quote has been created New Order been places Order status change notifications; On Hold New Backorder Backorder Approved Pick Pack Pending Pickup Pending Dispatch…