SMS for marketing
Need to stay top of mind?
With a 99% open rate, SMS is the fastest way to put an offer in front of customers. Run promotions, reward loyalty, drive redemptions and invite people to events, sent from the touchSMS platform or automated from your POS and CRM.
What it looks like for marketing
Real, plain-text messages your customers and team read in seconds. Personalise every send, collect replies, and let people respond right on the same number.
How teams in marketing use touchSMS
Marketing teams use SMS to reach customers where they actually read: the lock screen. From flash sales and loyalty rewards to keyword competitions and event reminders, text campaigns land in seconds and drive redemptions the same day, whether sent in bulk or triggered from your POS and CRM.
Flash-sale campaigns
Send a bulk SMS to your whole list announcing a limited offer, complete with a discount code and a link. Schedule it to land the moment doors open, and watch redemptions spike within the hour.
Keyword competitions
Promote a keyword like WIN to a virtual number, and let customers text in to enter a draw or claim a voucher. Every entry opts them in and builds your list automatically.
Loyalty and reward offers
Trigger a personalised reward SMS from your CRM after a customer hits a spend threshold or birthday. Reward messages feel timely and drive repeat visits without any manual sending.
Event invites and reminders
Invite subscribers to a launch or in-store event, then schedule a reminder for the morning of. Recipients can reply free of charge to RSVP or ask a question.
Everything you need to send
Bulk SMS
Send one message to a whole contact list in under a minute. Import a file, paste a list, or use saved groups: great for site-wide updates and campaigns.
SMS scheduling
Queue messages for a later date and time, or set them to recur weekly, monthly or yearly: perfect for reminders and repeating rosters.
Free replies
Let recipients reply from a shared reply pool. Responses land in your touchSMS web inbox and your email the moment they arrive, free of charge.
Reporting
Every message sent and received is logged with live delivery receipts, so all your communication stays measurable and traceable.
Virtual numbers
Send from a dedicated mobile number and let people text you back on the same one. Your virtual number becomes the identity recipients recognise instantly.
Keywords
Trigger automated replies when someone texts your number a keyword. Build lists, run promotions and set up reply-BUY / reply-STOP workflows.
API integrations
Simple REST APIs let your software send and receive SMS through ours. Have a developer? They'll wire it up fast. Don't? We'll custom-build the integration for you.
Zapier
Connect SMS to thousands of apps through Zapier: automate sends and replies across the tools you already run your business on.
Slack
Send and receive SMS straight from a Slack channel, so your team can text customers and each other without leaving where they already work.
SMS for marketing, answered
How much does an SMS campaign cost?
Every message is a flat 5c, with no contracts, setup fees or monthly minimums. You buy prepaid credits that never expire, so a one-off campaign costs only for the messages you actually send.
Can customers reply to my messages?
Yes, and inbound replies are free. Add a virtual number and recipients can text back to RSVP, ask questions or claim an offer, with every reply visible in your inbox or pushed to Slack.
How do I stay compliant with opt-outs?
Opt-out handling is built in: recipients can reply STOP to unsubscribe and they are removed automatically. We recognise standard opt-out replies so you stay on the right side of Australian marketing rules.
Start sending SMS for marketing today.
10 free credits · 5¢ per message · no contracts