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SMS insights and guides

Practical advice on SMS marketing, compliance, integrations and customer messaging from the touchSMS team.

· SMS Solutions, SMS for Business

Building and Strengthening Client Relationships Using SMS

If you're a business owner, you understand that while attracting new clients is important, retaining current customers and keeping former ones coming back is vital. Today's discerning customers don't give out their loyalty on a whim. Instead, they frequent businesses where they feel appreciated, well taken care of, and heard. Luckily, modern businesses don't have…

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· SMS Solutions, SMS for Business

Connect With Your Customers Using an SMS Loyalty Program

Any business needs to encourage customer loyalty, and countless companies across industries have adopted customer loyalty programs to accomplish this goal. These loyalty programs can be very effective, but today’s consumers belong to dozens of them, and it can be challenging to maintain active users. This article will share how customer loyalty programs can help…

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· Mobile Marketing

Give Your Marketing a Boost Using SMS Automation

Now more than ever, businesses are seeing the benefits of SMS messaging to engage their audiences on a more personal level. However, this technology can be time-consuming to execute if you don’t implement it correctly. That’s where SMS automation comes in. SMS automation sends text messages with exclusive content to customers on a specific day,…

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· Mobile Marketing

Step-By-Step Guide On Streamlining Your SMS Campaign Processes

Nowadays, one of the easiest ways to connect with your target audience is through streamlined SMS campaign processes. SMS campaigns are a great way to quickly attract many customers or clients. Over 65% of the population uses text messages, and texts have one of the highest open rates compared to emails and other messages. These…

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· Mobile Marketing

Gaining Consumer Trust & Confidence with SMS

Customer trust rests at the cornerstone of every business—if consumers trust the brand, it will have the opportunity to succeed. Discerning customers hold companies to specific standards, similar to how they build social relationships and invest in favourable connections. Our team at touchSMS have seen countless examples of how focusing on brand trust generates customer…

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· SMS Integrations

touchSMS + Microsoft Teams Integration

Now that touchSMS is in Microsoft Teams.. it has everything. Watch the video Microsoft has revolutionised the collaborative virtual workspace with its ‘chat-based workspace in Office 365’ - Microsoft Teams . Designed for local, remote and distributed work groups, Microsoft Teams empowers collaboration in a unified space with chat, voice, video, file sharing, meetings and…

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· Mobile Marketing, Lead Generation, SMS for Business, SMS Solutions, SMS Integrations

touchSMS + Hubspot SMS Integration

Extending your reach beyond the computer screen has never been more important. That’s why touchSMS has developed an integrated solution for you to send and receive SMS from within Hubspot. When it comes to keeping in touch with the people that matter to your business, SMS is simply more effective than email. An email campaign…

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