Any business needs to encourage customer loyalty, and countless companies across industries have adopted customer loyalty programs to accomplish this goal. These loyalty programs can be very effective, but today’s consumers belong to dozens of them, and it can be...
Nowadays, smartphones are everywhere. Text messaging is the most effective way for a business to communicate with its customers and employees. An SMS is typically a short message, so use those characters wisely. Research shows that 68% of customers are likely...
Now more than ever, businesses are seeing the benefits of SMS messaging to engage their audiences on a more personal level. However, this technology can be time-consuming to execute if you don’t implement it correctly. That’s where SMS automation comes in....
Nowadays, one of the easiest ways to connect with your target audience is through streamlined SMS campaign processes. SMS campaigns are a great way to quickly attract many customers or clients. Over 65% of the population uses text messages, and texts...
Customer trust rests at the cornerstone of every business—if consumers trust the brand, it will have the opportunity to succeed. Discerning customers hold companies to specific standards, similar to how they build social relationships and invest in favourable connections. Our...
Now that touchSMS is in Microsoft Teams.. it has everything. [vc_video link='https://youtu.be/CtrTpWWj4LE'] Microsoft has revolutionised the collaborative virtual workspace with its ‘chat-based workspace in Office 365’ - Microsoft Teams. Designed for local, remote and distributed work groups, Microsoft Teams empowers collaboration in...
Extending your reach beyond the computer screen has never been more important. That’s why touchSMS has developed an integrated solution for you to send and receive SMS from within Hubspot. When it comes to keeping in touch with the people that...
More than 80% of the world’s population owns a smartphone, and most people keep their devices on them at all times. SMS marketing uses text messaging to target current or potential customers who spend the most time: on their phones. That’s...
SMS marketing in 2022 is a powerful tool to connect with your target audience. In the fast-growing world of digital marketing, it is an excellent way of using the internet to reach out to your existing customers and attract new...
Multi-channel marketing is becoming more popular in recent years to increase brand awareness and customer participation significantly. SMS (texting) is a powerful yet often overlooked channel for marketing campaigns. SMS messaging opens up new opportunities for engagement and conversions. If your...