SMS for transport & logistics
Want to keep track of things via SMS?
Keep freight moving and everyone informed. Confirm pick-ups, push live delivery updates to customers, coordinate warehouse staff and reach drivers on the move, sent from your logistics software or the touchSMS platform.
What it looks like for transport & logistics
Real, plain-text messages your customers and team read in seconds. Personalise every send, collect replies, and let people respond right on the same number.
How teams in transport & logistics use touchSMS
Transport and logistics operators use SMS to keep freight moving and every party informed. Text reaches drivers on the road, customers waiting on a delivery and warehouse crews on the floor, so despatch can confirm pick-ups, push live tracking updates and co-ordinate routes without tying up the phones.
Delivery status updates
Send customers an SMS when their consignment is in transit, out for delivery or arriving, with a live tracking link and ETA window. Proactive updates cut inbound where-is-my-order calls and keep recipients ready to receive.
Pick-up confirmations
Text drivers and depots to confirm a booked pick-up, then collect a YES reply to lock it in. Everyone has the address and time slot on their phone, which keeps the run organised and avoids missed collections.
Driver route and incident alerts
Push a road-closure or incident alert to drivers on the move with an alternate route link. A quick text reaches them wherever they are, so you can re-route the fleet before delays build up.
Warehouse and depot co-ordination
Send a bulk SMS to warehouse staff about a priority load, inbound arrival or shift change. It reaches the floor instantly without a PA system and keeps despatch and pickers working to the same plan.
Everything you need to send
Bulk SMS
Send one message to a whole contact list in under a minute. Import a file, paste a list, or use saved groups: great for site-wide updates and campaigns.
SMS scheduling
Queue messages for a later date and time, or set them to recur weekly, monthly or yearly: perfect for reminders and repeating rosters.
Free replies
Let recipients reply from a shared reply pool. Responses land in your touchSMS web inbox and your email the moment they arrive, free of charge.
Reporting
Every message sent and received is logged with live delivery receipts, so all your communication stays measurable and traceable.
Virtual numbers
Send from a dedicated mobile number and let people text you back on the same one. Your virtual number becomes the identity recipients recognise instantly.
API integrations
Simple REST APIs let your software send and receive SMS through ours. Have a developer? They'll wire it up fast. Don't? We'll custom-build the integration for you.
Zapier
Connect SMS to thousands of apps through Zapier: automate sends and replies across the tools you already run your business on.
Slack
Send and receive SMS straight from a Slack channel, so your team can text customers and each other without leaving where they already work.
SMS for transport & logistics, answered
Can I send automated delivery updates from my logistics software?
Yes. Trigger status texts through the REST API, Zapier or Slack so in-transit, out-for-delivery and ETA updates send automatically as a consignment moves. No manual sending is needed once the integration is wired in.
What does it cost to text customers and drivers?
Each SMS is 5c, with no contracts, setup or monthly fees. You buy prepaid credits that never expire, so busy freight periods and quiet weeks both cost only what you actually send.
Can customers and drivers reply to a message?
Yes. Inbound replies are free, so a driver confirming a pick-up or a customer answering a delivery question costs nothing. Add an optional virtual number if you want a dedicated two-way line for despatch.
Start sending SMS for transport & logistics today.
10 free credits · 5¢ per message · no contracts