Maropost Commerce Cloud SMS integration
touchSMS has partnered with Maropost to bring you an automated and smart SMS solution.
An automated, streamlined and cost-effective SMS integration for your Maropost Commerce Cloud (formerly Neto) eCommerce store. Automate order notifications, chase abandoned carts, and sync your customers into touchSMS for marketing.
ON THIS PAGE
About the Maropost Commerce Cloud integration
SMS for Maropost Commerce Cloud
touchSMS provides an automated, streamlined and cost-effective SMS integration for your Maropost Commerce Cloud store. Automate order notifications and abandoned cart alerts, choose which sales channels use SMS, and sync your customers into touchSMS ready for marketing campaigns.
Using SMS in eCommerce, the options are limitless
SMS campaigns achieve a 99% open rate with 98% of those opened within the first 3 minutes, compared with roughly a 20% success rate for email. In an eCommerce funnel where minutes matter, that gap is often the difference between a completed checkout and a lost sale.
How you can use SMS in your store
Once activated, the touchSMS add-on covers the most valuable order and marketing moments so nothing sits on the desk waiting to be built.
- Complement sign-up emails with a welcome SMS
- Send immediate post-purchase order updates
- Schedule date-triggered marketing messages
- Deliver new arrivals with purchase links
- Promote flash sales that create urgency
- Trigger renewal and replenishment reminders
- Send critical alerts via SMS
What the add-on does
Once activated, with the touchSMS add-on you can activate automated order status SMS notifications, include shipping tracking links, set active sales channels, enable abandoned cart notifications, activate customer auto-sync, set up automatic follow-up messages, enable message logging in Maropost, and install a Chrome extension for direct SMS sending from customer and order screens.
Maropost Commerce Cloud + touchSMS, feature by feature
Automated order status SMS
Fire a text on order confirmation, dispatch, delivery or any status change you choose.
Shipping tracking links
Include the tracking link right in the SMS so customers do not have to hunt for it.
Abandoned cart SMS
Turn on cart-abandon alerts and win back sales that would otherwise slip away.
Auto-sync customers
Push Maropost customers into touchSMS as they buy, ready for future campaigns and promotions.
Send-anywhere Chrome extension
Send an SMS from any customer or order screen with the touchSMS Chrome extension.
Where teams put it to work
Order confirmations
Same-second SMS confirming the order and giving an ETA.
Dispatch & delivery alerts
Notify the moment the parcel ships, and again when it is out for delivery.
Abandoned cart recovery
Recover carts with a well-timed SMS carrying a link back to checkout.
Flash sales & new arrivals
Send targeted campaigns to your synced customer list from touchSMS.
Connect Maropost Commerce Cloud in minutes
The setup is quick: create your touchSMS account, grab an API key, and follow the prompts in the Maropost Commerce Cloud app. Most teams are sending inside a lunch break.
- 01Create a touchSMS account.
- 02Open Integrations → Maropost Commerce Cloud and follow the configuration prompts.
- 03Log into Maropost, then finish setup by picking your sales channels and enabling the notifications you want.
Maropost Commerce Cloud integration, common questions
Does this work with the old Neto stores?+
Yes. Maropost Commerce Cloud is the rebrand of Neto and the integration works with both.
Can I choose which sales channels use SMS?+
Yes. Pick and choose which of your active sales channels trigger SMS notifications.
Ready to bring SMS into Maropost Commerce Cloud?
10 free credits · no card · cancel anytime