touchSMS
ONLINE SMS · WEB PLATFORM

Send and receive SMS from your browser

All you need is an internet connection. Upload your contacts, write your message and reach every customer in seconds, at just 5¢ per SMS with no setup, contracts or monthly fees.

Nothing to install Send in seconds 99% open rate
app.touchsms.com.au/send
Send SMS
Campaign Namei
Campaign Name
SMS Campaign, Jul 1, 2026, 06:50pm
Build your recipient listi
Add Contacts
Add Groups
Import file
Enter or Paste Numbers
Enter numbers, pressing ENTER to save.
Search recipients by name or number
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Sender IDi
61437572596 (Test)

Virtual number: Recipients can reply and replies will come into your touchSMS account.

Campaign Delivery

Use the tools below to stagger or schedule your campaign.

Schedule & Stagger Campaign

Schedule your campaign for a later date or time, or set up a recurring schedule.

Shorten URLs

Shorten URLs in your messages so you can track clicks and performance from your reports.

Marketing broadcastNew

Marketing broadcasts must include an opt out. If you are sending transactional messages, you can disable opt out checking.

Select which opt-out list to check against and add new opt-outs to.

Default List (Default)
Message Contenti
Add Media
TemplatesMerge FieldsOpt Out
0 Characters0 Message Part

We're an ACMA certified telco

touchSMS operates under Edgility, listed on ACMA's SMS Sender ID Register. Your messages send under your real business name, with better deliverability and full compliance.

See the register
5c
per SMS, prepaid
99%
average open rate
10
free credits to start
60s
from sign-up to send
WHAT YOU GET

One online SMS platform to reach every customer, whether it is a personalised appointment reminder or a bulk update to your whole list.

HOW IT WORKS

Start sending in three steps

1

Sign up in minutes

Create a free account and get 10 credits on us. No card, no setup fee, nothing to download.

2

Add your contacts

Import a list, paste numbers or build groups so the right message reaches the right people.

3

Write and send

Compose with templates and merge fields, then send now or schedule it for later with real-time reports.

A CLOSER LOOK

Everything you need to stay in touch

From tidy contact groups to real-time reporting, the touchSMS web platform gives your business a simple way to send and receive text messages that actually get read.

CONTACTS & GROUPS

Organise your customers into groups

Managing contacts online has never been easier. Separate customers into groups so everyone only gets messages that are relevant to them, then send targeted campaigns in seconds.

Import from a spreadsheet or paste numbers
Unlimited contact groups
Reusable across every campaign
Contact groups4 groups
All customers1,284
VIP list218
Newsletter964
Lapsed 90+ days342
PERSONALISATION

Make every message feel one-to-one

Save your best messages as templates, then use merge fields to drop in first names, dates and account details. Personalisation lifts replies and keeps every campaign fast and on-brand.

Merge fields from any contact column
Save and reuse message templates
Preview before you send
Template
Hi {firstname}, your table for {party_size} is booked for {time}. See you soon!
each recipient receives
Hi Priya, your table for 4 is booked for 7:00pm. See you soon!
Hi Marcus, your table for 2 is booked for 8:30pm. See you soon!
REPORTING

Know exactly what happened

Watch delivery receipts land within seconds of sending. Track what was delivered, who replied and who opted out, all from real-time reports built into the platform.

Live delivery and read receipts
Reply and opt-out tracking
Export any campaign report
1,247
Delivered
86
Replies
3
Opt-outs
Mon
Tue
Wed
Thu
Fri
Sat
Real-time delivery receipts · updated seconds after sending
WHY IT MATTERS

Packed with features, all included

No premium tiers and no add-on fees. Every account gets the full toolkit at the same simple 5c price.

Two-way replies

Customers reply and you get their responses in your web inbox, plus an email notification.

Schedule & recurring

Set messages to go out at the perfect time, once or on a repeating schedule.

Sender ID options

Send from your business name or a Virtual Number your customers recognise.

Merge SMS via .CSV

Upload a file and send a personalised message to every row in one go.

Text-in keywords

Let customers text a keyword to opt in, book or trigger an instant auto-reply.

Opt-out & compliance

Automatic STOP handling and opt-out lists keep every send compliant.

USE CASES

One platform, endless ways to use it

Businesses across Australia and New Zealand use Online SMS to reach customers and staff every day.

Appointment reminders

Cut no-shows with timely reminders customers can reply to.

Sales & promotions

Announce offers to your whole list and watch them get read.

Account updates

Send order, delivery and account notifications automatically.

Internal comms

Reach staff fast with rosters, alerts and shift changes.

FEATURES

The complete feature set

Two-way SMS
Bulk SMS
Merge SMS via .CSV
Schedule & recurring SMS
Message personalisation
Sender ID options
Contact & group management
Template management
Real-time reporting
Email SMS
API integrations
Direct integrations
Virtual number management
Text-in keywords
Auto-replies
Opt-out management
URL opt-out
Spam compliance
CUSTOMERS
“This fantastic platform lets us send a quick templated message in seconds. Being able to send from a no-reply sender is even better, we no longer divulge mobile numbers instead of our main business number.”
T
Tiffany
Clearance Solutions Australia
FAQ

Online SMS questions, answered

What is online SMS?

Online SMS lets you send and receive text messages straight from your web browser. There is no hardware or software to install, just log in, add your contacts and send.

How much does it cost to send an SMS?

Messages are just 5c each on prepaid credit. There are no setup fees, no lock-in contracts and no monthly fees, and the credits you buy never expire.

Can customers reply to my messages?

Yes. Send from a Virtual Number and replies land in your touchSMS web inbox, with an email notification so you never miss one.

Can I schedule messages in advance?

You can schedule a message for any future date and time, or set up a recurring schedule so reminders and updates go out automatically.

How do I add my contacts?

Import a spreadsheet, paste a list of numbers, or add contacts one at a time. Organise them into groups to send targeted campaigns.

Is touchSMS compliant with Australian spam laws?

Yes. Automatic opt-out (STOP) handling, opt-out lists and sender registration help you stay compliant with local marketing rules.

Test drive touchSMS with 10 free credits.

full platform access · no contracts · no setup or monthly fees