ActiveCampaign integration
touchSMS has developed an ActiveCampaign integration that brings SMS to your workflows.
Add SMS to your ActiveCampaign automations so the right message reaches the right person at the right moment. Bulk-send to a targeted list, or trigger a one-off SMS from a workflow step.
ON THIS PAGE
About the ActiveCampaign integration
touchSMS in ActiveCampaign
Drop the touchSMS action into any ActiveCampaign automation and start sending SMS as a native step. Use contact fields as merge tags to personalise the body, and pick a virtual number or a business-name sender ID for the from address.
Why use SMS in ActiveCampaign?
Email campaigns average around 20% open rates. SMS delivers at 99% with 90% of messages read within 3 minutes, and mobile users spend roughly 8 hours a day on their devices. Pairing SMS with your existing ActiveCampaign email flows can meaningfully shift automation conversion without rebuilding the workflow.
What you can do
The connector covers the three most common ActiveCampaign SMS jobs so you can plug it into cart, welcome, event and renewal flows on day one.
- Add SMS communication to your workflows
- Send SMS in bulk to a targeted list
- Add ActiveCampaign contacts to touchSMS for direct sends
One integration, whole account
This integration lets you set up SMS for your entire ActiveCampaign account. It is not user-specific: once connected, every user in your ActiveCampaign account can send SMS through touchSMS from the workflows they have access to.
ActiveCampaign + touchSMS, feature by feature
SMS in automations
Drag the touchSMS action into any workflow and personalise the message with contact fields.
Bulk to a targeted list
Send to a segment straight from ActiveCampaign, no CSV export needed.
Contacts sync back
Push ActiveCampaign contacts into touchSMS so they are available for direct sends and campaigns.
Where teams put it to work
Cart abandonment
Trigger an SMS one hour after a cart-abandon event with a link back to checkout.
Welcome flow
Follow the welcome email with an SMS a day later to lift activation.
Event reminders
Fire a reminder text the morning of a webinar or in-person event.
Connect ActiveCampaign in minutes
The setup is quick: create your touchSMS account, grab an API key, and follow the prompts in the ActiveCampaign app. Most teams are sending inside a lunch break.
- 01In touchSMS, go to Settings → API Keys.
- 02In ActiveCampaign, open Automations and create or edit a workflow.
- 03Search for touchSMS in the Actions panel.
- 04Drag the touchSMS action into your workflow.
- 05Paste your API keys and click Connect.
ActiveCampaign integration, common questions
Is the integration per user or per account?+
It is account-wide. Once connected, every user in your ActiveCampaign account can send SMS through touchSMS.
Can I personalise the SMS body?+
Yes. Use any ActiveCampaign contact field as a merge tag inside your SMS.
Ready to bring SMS into ActiveCampaign?
10 free credits · no card · cancel anytime