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· SMS Solutions, SMS for Business

Building and Strengthening Client Relationships Using SMS

If you're a business owner, you understand that while attracting new clients is important, retaining current customers and keeping former ones coming back is vital. Today's discerning customers don't give out their loyalty on a whim. Instead, they frequent businesses where they feel appreciated, well taken care of, and heard. Luckily, modern businesses don't have…

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· SMS Solutions, SMS for Business

Connect With Your Customers Using an SMS Loyalty Program

Any business needs to encourage customer loyalty, and countless companies across industries have adopted customer loyalty programs to accomplish this goal. These loyalty programs can be very effective, but today’s consumers belong to dozens of them, and it can be challenging to maintain active users. This article will share how customer loyalty programs can help…

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· SMS Integrations

touchSMS + Microsoft Teams Integration

Now that touchSMS is in Microsoft Teams.. it has everything. Watch the video Microsoft has revolutionised the collaborative virtual workspace with its ‘chat-based workspace in Office 365’ - Microsoft Teams . Designed for local, remote and distributed work groups, Microsoft Teams empowers collaboration in a unified space with chat, voice, video, file sharing, meetings and…

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· Mobile Marketing, Lead Generation, SMS for Business, SMS Solutions, SMS Integrations

touchSMS + Hubspot SMS Integration

Extending your reach beyond the computer screen has never been more important. That’s why touchSMS has developed an integrated solution for you to send and receive SMS from within Hubspot. When it comes to keeping in touch with the people that matter to your business, SMS is simply more effective than email. An email campaign…

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· SMS Automation, SMS for Retail, Industry News & Insights

touchSMS + Maropost Commerce SMS Features

Sending SMS text messages to your customers has never been easier. touchSMS is an online SMS communications platform that makes communicating with them easy, efficient, and effective. Partnering with Maropost, we have developed a smart way of integrating SMS into your Maropost Commerce Store. The touchSMS Add-on is a great way to reach your customers…

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· SMS for Business, Mobile Technology, SMS Integrations, SMS Solutions

touchSMS for Outlook

touchSMS continues to simplify SMS communication by launching additional direct integrations with Microsoft products. Sydney NSW: touchSMS, experts in the field of mobile communication and conversational marketing, today launched the second of several integrated SMS solutions for Microsoft products. touchSMS for Outlook Add-in will allow you to send SMS (text messages) directly from Outlook, without…

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· Mobile Marketing, SMS for Business, SMS Solutions

How to benefit from conversational marketing Part 2

The ways that customers interact with brands constantly change, and your business needs to adapt. Years ago, customers had very few ways to interact with a company and would have to wait days for a response to a query. Modern customers have come to expect instant communication as a given. Failing to do so makes…

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· Mobile Technology, SMS for Business, SMS Solutions, SMS Automation

Enhance Customer Experience with SMS Auto-Replies

As technology continues to change the way companies interact with their customers, it’s crucial for business owners to keep up with current trends. SMS auto-replies are an easy way to interact with your clients and improve your customer experience. What Are SMS Auto-Replies? SMS auto-replies are automated text responses that a business sends out after…

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· Mobile Marketing, SMS for Business, SMS Notfications, SMS Automation

SMS Reminder Ideas

There was a time when small businesses delivered appointment and other reminder messages by phone call, which was incredibly labour-intensive, or email, which was unreliable. Fortunately, companies have found a better way of communicating with their clients and employees: sending texts. Automated texts are time-efficient and increase the likelihood that the recipients will actually read…

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· Mobile Marketing, Lead Generation, Mobile Technology, SMS for Business, SMS Solutions

The Importance of SMS in Omnichannel Marketing

Whether you’re a marketing professional or an entrepreneur, you know that your business exists in a fully connected world. To keep up with changing customer tastes, innovating marketing professionals and brands have turned to omnichannel marketing strategies to elevate the customer experience, improve brand awareness, and build relationships. Omnichannel marketing goes beyond using multiple marketing…

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