SMS for Rostering

Need to better co-ordinate your staff?

SMS has become the most direct and reliable form of communication for businesses no matter which industry you are in. Using SMS for rostering not only saves you time and money but almost ensures an immediate response. Unlike email which is 20%, SMS open rate is 99% with 98% being open within the first 3 minutes of being received.

 

Immediately send alerts to staff of changes to roster or site conditions, get replies to confirm shifts and schedule reminders from your software or from the TouchSMS platform.

 

Speak to us about the possibility of integrating SMS into your current software.

Adam, you are required to be at Chatswood site by 7am tomorrow. Please reply YES to confirm or NO if you are not available. More details to follow. ABC Labor Hire
Hi Sarah, you are rostered on for Wednesday 23rd 10am to 4pm, Thursday 24th 10am to 4pm and Friday 25th 6pm to 12am. Please reply YES to confirm or NO and we’ll call you to discuss - Coffee Stop
Hi All, Jane is unwell today. Is anyone available to cover her shift today from 1pm-6pm. Please reply ASAP if you're available.

How you can use touchSMS

Immediately send alerts to staff of changes to roster or site conditions, get replies to confirm shifts and schedule reminders from your software or from the touchSMS platform.

Bulk SMS

Send a single SMS to an entire contact list in less than a minute. Setup contacts in touchSMS for quick sending, import a file of number or copy and paste a list to send to. Perfect for sending updates on trading hours.

SMS Scheduling

Schedule promotional SMS to be sent at a later date/time. Create recurring SMS for milestones etc eg. send message every week/month/year.

Free Replies

Send using our shared reply pool to allow your recipients to respond to your messages. Replies are stored in touchSMS web inbox and sent to you email as soon as they are received.

Reporting

All messages – sent and received, are logged in touchSMS, to ensure all communication is measured and traceable with live delivery receipts.

Virtual Numbers

Send SMS to your recipients from a unique mobile number – have those recipients text in to you any time on the same number. A Virtual Number becomes your mobile identity so you recipients know it’s you the second they receive your message.

API Integrations

touchSMS has a number of simple API’s that allow your software to communicate with ours. If you have a developer, they can use these to integrate SMS into your software – if you don’t, WE DO! Talk to us about how we custom build a solution for you.

Slack Integration

Setup our direct Slack integration to start sending SMS from your Slack channels – click here to learn more. We’ve even got a zap integration that will allow you to receive replies to your nominated channel – click here.

Zapier

Our Zapier integration allows you to seamlessly connect SMS into 1000’s of platforms. We’ve already connected touchSMS with Acuity Scheduling and Simply Book. Click here to discover how you can connect with 1000’s of applications using the touchSMS zap or contact us to help.

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SMS Services for your Business

  • ONLINE SMS

    Our simple and easy to use online platform allows you to send messages directly from your browser NO downloads, simply sign up and start sending!

  • VIRTUAL NUMBERS

    Perfect for brands wanting a permanent SMS presence, send and receive SMS from the same number. Create inbound campaigns, add keywords with unique automated response and gather valuable customer feedback.

  • SMS API INTEGRATIONS

    Simple but powerful API’s allow for developers to integrate SMS within existing applications. Direct SMS integrations with platforms like MYOB, Xero, MailChimp, WooCommerce or through Zapier are quick, easy and ready to go.

  • EMAIL SMS

    EmailSMS allows you to send SMS as quickly and easily as you send an email combining the familiarity of your email platform with the convenience of SMS.