SMS for Healthcare #2

Suggested touchSMS tools for Healthcare Providers

Send appointment reminders, and prompt patients of important information via SMS using our online platform, integrations or build a custom solution using our API.


Install the native touchSMS app for Outlook to manage SMS and email communication from your same inbox.


Send and receive SMS/MMS from Microsoft Teams. Share SMS communication by enabling the touchSMS app in collaborative channels.


If your existing software or CRM is Zapier enabled, connect touchSMS to setup workflows that trigger an SMS or are triggered when receiving an SMS.

Virtual Numbers

A unique Virtual Number ensures your recipients can identify you the second they receive your message - they can also ``text in`` to your number anytime.

API Integrations

Build a custom SMS intgration into your software or CRM using our API. Don’t have a dev team? WE DO! Talk to us about a potential solution for you.

Multi User Account

Our Edgility platform caters to organisations seeking an SMS solution that includes multi-user, permission based access and post-paid terms.

Test drive touchSMS with 10 credits on us!


Direct and secure SMS communication to patients and staff

SMS has become the most direct and reliable form of communication for businesses no matter which industry you are in. Using SMS for healthcare not only saves you time and money but almost ensures an immediate response. Unlike email which is 20%, SMS open rate is 99% with 98% being open within the first 3 minutes of being received.

Enable touchSMS integrations to send appointment reminders, patient alerts of important information or wait times and staff notifications, directly from Microsoft Outlook or Teams.

For an even more streamlined solution, talk to our team about integrating touchSMS into your patient database using our API.

Mr Thompson, this is a reminder of your upcoming appointment with Dr Davis on Thursday 23rd June, at 3.30pm. Please reply YES to confirm or NO and we will call to reschedule or call us on 9999 9999
Dear Stephanie, thank-you for choosing Clinic Labs. We value your feedback regarding your recent visit. Please complete this quick 2 minutes survey - Help us make your experience the best it can be.

Other touchSMS Integrations


Connect Slack to touchSMS. Send and receive SMS within your slack workspace and specify a channel.


touchSMS has launched a series of Microsoft integrations. Send and receive SMS from within Outlook, Excel and Teams.


touchSMS has partnered with HubSpot to increase engagement with your customers. Send SMS to Contacts, Lists and from Workflows with touchSMS.