07 Jun Elevate Your Business Communication with touchSMS Microsoft Integrations

Posted at 10:14h in Mobile Marketing by

Seamless communication is key to success in any business – big or small. That’s why touchSMS expanded its powerful SMS capabilities into two of the most widely used Microsoft applications: Teams and Outlook. Whether you’re collaborating in real time or managing customer interactions, our integrations make SMS more accessible, efficient, and effective than ever before.

SMS Chat in Microsoft Teams

Imagine being able to send and receive SMS messages directly within Microsoft Teams, in the same format as text messaging on your phone. With touchSMS, you can do exactly that! Our SMS Chat integration allows you to communicate with customers, suppliers, and team members through text messages – right from within your Teams workspace.

No need to switch between apps or rely on external platforms. With active chat cards in a Teams thread, messages can be sent and replied to just like an SMS conversation on your phone, keeping everything in one place. Whether it’s customer support, sales follow-ups, or internal notifications, SMS Chat in Teams keeps communication flowing effortlessly.

SMS Chat Now in Outlook

Managing multiple communication channels can be overwhelming, but touchSMS simplifies it by bringing SMS directly into Microsoft Outlook. Now, in addition to handling emails, you can manage SMS conversations within the same interface. Send quick updates, appointment reminders, and important notifications without ever leaving your inbox.

With the power of touchSMS in Outlook, your workflow becomes even more streamlined, allowing you to engage with contacts through their preferred method of communication—all from one familiar platform.

Why Use touchSMS for Microsoft Integrations?

  • Stay Connected – Reach customers instantly via SMS without leaving Teams or Outlook.
  • Improve Efficiency – Manage both email and SMS in a single platform, reducing time spent switching between tools.
  • Enhance Team Collaboration – Use SMS Chat in Teams to keep conversations transparent and accessible to your team.
  • Simplify Customer Engagement – Respond to inquiries quickly and directly from the apps you already use every day.

touchSMS brings SMS directly into your Microsoft ecosystem, making business communication smarter and more integrated than ever before. Ready to experience the power of SMS within Teams and Outlook? Get started today and transform the way you connect with customers and colleagues!

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