Why is SMS so powerful? SMS remains the most direct and reliable form of communication for business no matter your industry. The open rate is 99%, the read rate is 98%, and SMS is read within 3 minutes of being received. Compared to email, which has a 20% open rate and a 22% read rate.
Speak to us about the possibility of integrating SMS into your current applications.
Send marketing messages or important time-critical alerts that matter, instantly and be sure they have reached your audience with fast, direct routes and 99% Uptime SLA Guarantee.
Send bulk SMS text messages to your customers, staff or clients from any device on any network – no software required!
Sending SMS to 10 contacts or 10,000 contacts takes less than a minute with touchSMS’ SMS for Excel. Contact your whole client base right away and personalise each message directly from your Excel spreadsheet.
touchSMS for Outlook Add-in will allow you to send SMS text messages directly from Outlook, without the need to leave your email environment or export data into another program. Simply click on the touchSMS icon on your toolbar to start a conversation.
touchSMS for Teams is a great way to stay on top of support, marketing or customer service queries, as inbound SMS and SMS replies are routed to the Team or Chat of your choice. All messages sent and received appear in your message history, so you always have a record of communication.
touchSMS has partnered with HubSpot to increase engagement with your customers. Send SMS to Contacts, Lists and from Workflows with touchSMS for Hubspot.
Connect Slack to touchSMS. Send and receive SMS within your slack workspace and specify a channel.
Instantly connect SMS via Zapier with 3000+ other apps you use everyday - it's the easiest way to automate your communications.
Simple – A SMS is opened in over 99% of instances compared to email at under 20%. No medium is as accepted, immediate, targeted or cost-effective as SMS. Our SMS platform; touchSMS, allows you to send SMS from an online platform or integration, using local networks with local support.
SMS is a simple way for any business to engage with its customers and easily communicate with your target audience. Whether it’s marketing or transactional communication your message won’t get stuck in spam but delivered directly to their hand.
Speed, deliverability and reliability.
See why thousands of businesses have chosen touchSMS to deliver over 1 billion messages. You can have confidence in our services when it comes to enterprise-grade security, offering data sovereignty, redundancy and on-shore Australian servers.
All the features. Premium service and support without the premium prices.
We use google ad words as our primary source of advertising and the bulk of the leads we receive come from private individuals using Gmail, Hotmail or yahoo email addresses. When we respond to these leads, we find that a large number of our email responses go to people’s junk mail and are therefore never received. In order to counteract this, the only way is to then immediately follow up the email with a text message letting the person know that we have responded and that if they can not see our email in their inbox to check their junk. This practice requires me picking up my personal or business mobile phone and manually sending a text which is a very time consuming and distracting process. I often either forget or simply do not have time and valuable leads are lost. This fantastic platform allows us to instead very quickly send a quick email template. The fact that it can be sent from a no reply sender is even better because the last thing I want to do is encourage people to send text messages responses. I also do not like divulging mobile numbers instead of our main business number.
Thank you so much for helping me sort this out so quick. Will recommend your services to everyone.
Fantastic facility. Great service, easy setup.
Great support 👍
U guys are just awesome, thank you so much for your excellent customer service 🙂 Nothing was too hard for you to sort out, very happy 🙂
touchSMS allowed us to get even closer to our customers. Client communication became that much more efficient. And you know what they say 'time is money!